They are cleaning and disinfecting the open test centers, including objects that candidates interact with, such as scanners, keyboards, and locker fobs with increased frequency and between each test taker. Presently, many centers are back to operating with full capacity. In addition, Pearson VUE’s test centers are following government guidelines for social distancing and limiting the number of individuals, including staff, in the test center at any time. Please note, candidates will be asked to briefly remove the mask during the check-in process to verify identity and take a photo. You must bring a mask with you at your scheduled exam appointment or you will not be able to test. The mask must be properly worn to cover your nose and mouth. Yes, candidates are required to wear facial masks at all Pearson VUE test centers. Please allow 2-3 business days for a response. Candidates in the rest of the world should send an email to *protected email* with the following information: Candidate ID, test program name, preferred test center and test date. Candidates in the U.S., Canada, and South America should call 1-80. However, if you require a separate room, a third-party resource or physical equipment for your appointment, you need to contact our accommodations team to schedule a new appointment. Some accommodations requests, like time extensions for shorter exams, can be completed via our website. Doing this prior to your testing day may help avoid unnecessary issues or surprises for you at the test center. You should also try to call your test center a couple of days before testing to confirm that the center is open and whether there are any additional requirements for testing. However, we strongly advise you to refer to the Coronavirus Update Page of Pearson VUE’s web site frequently and to log into your personal record at Pearson VUE to check on any potential changes to your exam. Pearson VUE makes every attempt to reach out to candidates are impacted by changes at test centers. You will need to reschedule your appointment for the date and center of your preference before those 30 days expire. If you receive this notice from Pearson VUE, please take action as soon as possible. Instead of canceling your exam, Pearson VUE has assigned it to a date 30 days out from your original date and at temporary placeholder test center. Some centers that were open have had to close or it may be that your center had to reschedule candidates due to the social distancing requirements for candidate safety.
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